Training Courses and Webinar Calendar

View our latest customer experience training courses and free webinars.

We have developed a range of training courses and webinars covering the key areas of customer experience research and measurement. From how to guides & best practise webinars, through to our comprehensive customer journey mapping & customer centred design training courses, register and book you place today. 

For an introduction to CX and customer research, our free 30 minute webinars are perfect. They will give you an overview and the latest thinking around a whole range of subject areas.

If you’re looking for a more in-depth understanding, why not book on to one of our training courses or briefings? They have been designed to give you the skills and knowledge to undertake effective customer research and help improve your customer experience. You’ll leave with practical examples and solutions that you can implement at your organisation. 

Briefings / Events Venue Date Time Price
WEBINAR - Turning Insight in to Action: The Importance of Action PlanningWEBINAR - Turning Insight in to Action: The Importance of Action Planning23 September 202011:00-11:30FREERegisterMore Information
WEBINAR - Neuro Design for Infographics WEBINAR - Neuro Design for Infographics 29 September 202011:00-11:30FREERegisterMore Information
WEBINAR - Online Surveys: A Guide to SuccessWEBINAR - Online Surveys: A Guide to Success30 September 202011:00-11:30FREERegisterMore Information
WEBINAR - User Stories & Customer Journey MappingWEBINAR - User Stories & Customer Journey Mapping7 October 202011:00-11:30FREERegisterMore Information
WEBINAR - Asking the Right Questions to the Right People...WEBINAR - Asking the Right Questions to the Right People...14 October 202011:00-11:30FREERegisterMore Information
WEBINAR - Using Customer Insight to Shape Cultures & BehavioursWEBINAR - Using Customer Insight to Shape Cultures & Behaviours21 October 202011:00-11:30FREERegisterMore Information
WEBINAR - Understanding Churn, Lapsed and Competitor AdvantageWEBINAR - Understanding Churn, Lapsed and Competitor Advantage28 October 202011:00-11:30FREERegisterMore Information
WEBINAR - Facilitating Focus GroupsWEBINAR - Facilitating Focus Groups4 November 202011:00-11:30FREERegisterMore Information
WEBINAR - Emotions in the B2B Customer ExperienceWEBINAR - Emotions in the B2B Customer Experience10 November 202011:00-11:30FREERegisterMore Information
WEBINAR - Best Practice Driver AnalysisWEBINAR - Best Practice Driver Analysis18 November 202011:00-11:30FREERegisterMore Information
WEBINAR - Measuring Trust WEBINAR - Measuring Trust 2 December 202011:00-11:30FREERegisterMore Information

If you would like to speak to someone about a briefing or your booking please call Richard on 01484 467004

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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