Calendar of Events

Briefings / Events Venue Date Time Price
WEBINAR - Asking the Right Questions to the Right People...WEBINAR - Asking the Right Questions to the Right People...26 September 201810:30 - 11:00FREERegisterMore Information
WEBINAR - Customer SuccessWEBINAR - Customer Success9 October 201810:30 - 11:00FREERegisterMore Information
WEBINAR - Facilitating Focus GroupsWEBINAR - Facilitating Focus Groups10 October 201810:30 - 11:00FREERegisterMore Information
Measuring the Emotional Customer ExperienceMeasuring the Emotional Customer ExperienceLondon18 October 201809:15 - 12:30£160.00
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WEBINAR - Benchmarking Results, can it be Done Reliably and how?WEBINAR - Benchmarking Results, can it be Done Reliably and how?19 October 201810:30 - 11:00FREERegisterMore Information
Customer CentricityCustomer CentricityLondon23 October 201813:15 - 16:30£160.00
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WEBINAR - Warming up Respondents to Maximise Response RatesWEBINAR - Warming up Respondents to Maximise Response Rates24 October 201810:30 - 11:00FREERegisterMore Information
Guide to a Successful Survey - 2 hour briefingGuide to a Successful Survey - 2 hour briefingBristol25 October 201814:30 - 16:30£50.00
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Customer Insight Conference: Insight > Action > ChangeCustomer Insight Conference: Insight > Action > ChangeLondon7 November 201809:30 - 15:45£195.00
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WEBINAR - Knowing What Results to Feedback to CustomersWEBINAR - Knowing What Results to Feedback to Customers13 November 201810:30 - 11:00FREERegisterMore Information
Guide to a Successful Survey - 2 hour briefingGuide to a Successful Survey - 2 hour briefingHuddersfield14 November 201814:30 - 16:30£50.00
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Customer Journey MappingCustomer Journey MappingLondon14 November 201809:15 - 16:30£300.00
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Customer Centred DesignCustomer Centred DesignLondon20 November 201813:15 - 16:30£160.00
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WEBINAR - How to Run a Customer Empathy SurveyWEBINAR - How to Run a Customer Empathy Survey20 November 201811:00 - 11:30FREERegisterMore Information
Storytelling WorkshopStorytelling WorkshopManchester27 November 201809:15 - 16:30£300.00
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WEBINAR - Measuring Complaint HandlingWEBINAR - Measuring Complaint Handling27 November 201810:30 - 11:00FREERegisterMore Information
Customer Journey MappingCustomer Journey MappingManchester4 December 201809:15 - 16:30£300.00
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Rethinking your STAR SurveyRethinking your STAR SurveyManchester5 December 201813:15 - 16:30£160.00
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WEBINAR - Understanding causation from A/B tests to modelling WEBINAR - Understanding causation from A/B tests to modelling 7 December 201811:00 - 11:30FREERegisterMore Information
Data Presentation & InfographicsData Presentation & InfographicsLondon11 December 201813:15 - 16:30£160.00
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WEBINAR - Neuro Design for Infographics WEBINAR - Neuro Design for Infographics 12 December 201811:00 - 11:30FREERegisterMore Information
Customer CentricityCustomer CentricityManchester14 February 201909:15 - 12:30£160.00
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Customer Centred DesignCustomer Centred DesignManchester14 February 201913:15 - 16:30£160.00
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Guide to a Successful Survey - 2 hour briefingGuide to a Successful Survey - 2 hour briefingNewcastle26 February 201914:30 - 16:30£50.00
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Storytelling WorkshopStorytelling WorkshopLondon26 February 201909:15 - 16:30£300.00
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Measuring the Emotional Customer ExperienceMeasuring the Emotional Customer ExperienceManchester13 March 201913:15 - 16:30£160.00
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Customer Centred DesignCustomer Centred DesignLondon4 April 201909:15 - 12:30£160.00
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Customer CentricityCustomer CentricityLondon4 April 201913:15 - 16:30£160.00
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Guide to a Successful Survey - 2 hour briefingGuide to a Successful Survey - 2 hour briefingBirmingham9 April 201914:30 - 16:30£50.00
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Rethinking Your Customer Survey Rethinking Your Customer Survey London11 April 201909:15-12:30£160.00
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Measuring the Emotional Customer ExperienceMeasuring the Emotional Customer ExperienceLondon15 May 201913:15 - 16:30£160.00
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Customer Journey MappingCustomer Journey MappingLondon16 May 201909:15 - 16:30£300.00
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Storytelling WorkshopStorytelling WorkshopManchester21 May 201909:15 - 16:30£300.00
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If you would like to speak to someone about a briefing or your booking please call Charlotte on 01484 467004

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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