Wednesday 9th March 2022. 11-11:30am
How do some organisations become genuinely customer centric, whilst others cannot quite grasp that change? Often it’s the way that they use customer feedback within their organisations, as part of internal communications, and how they involve customer feedback in the internal decision making process.
Greg will cover different approaches that organisations have used to bring the VOC into the organisation right through from the Board Room/ C-Suite level through to front line staff. This webinar will contain many practical examples that can make this a success.
Register for your free place today.