To disable cookies please click here for instructions, but doing so may prevent our website and other websites from working correctly.
Category: Previous Issues
We're really pleased to bring you the Summer 2019 issue of our Customer Insight Magazine. We didnít really set out to create a special issue, but this edition takes a look at businesses which are thriving through the use of non-traditional business models. We've got some great case studies and lots of interesting articles all designed to inform, stimulate debate and sometimes to provoke. Read online or download your free PDF copy now.
Spring is here and so is the latest issue of our Customer Insight Magazine. The cover article in this issue looks at FORTUNE's most admired companies and what makes them so admired. We're talking customer research, taking action and culture change with our articles 'Get to it!' and 'Gradually then suddenly'. We've also got loads of other great content in this issue, from our latest research on Podcasts and Trust, to the latest UKCSI results and TLF Book Club review. Read online or download your free PDF copy today.
This issue of Customer Insight Magazine is packed with content and case studies from TLF Research. We have a round-up of our 2018 client conference, a case study from the TLF Panel, features on Biffa and Nationwide, along with other stories from the world of customer research and CX. Flick through the pages on the interactive reader below or download a PDF copy to read at your leisure.