Training & Events

We’re specialists in understanding customers and we’re passionate about sharing our knowledge to help organisations deliver first class customer experiences. Our training and events can help you develop your knowledge and skills on a wide range of customer research and insight subjects.

We also offer tailored in-house training to meet the needs of your organisation. We can combine a mix of online course materials, virtual workshops and face to face sessions at your office. All designed to inspire your team to deliver an excellent customer experience. Find out more here.

See all our latest courses below. We have group discounts available and we also offer bespoke training options for larger groups. Get in touch if you would like to speak to a member of the team about your training requirements.



"A really insightful and in-depth course into how to use data for storytelling "

Online Course Learner Survey 2023

Our presenters

On-Demand Webinars

Missed a webinar of interest? Our free short webinars introduce a host of topics, including statistical analysis, research practicalities, and strategy and are available to watch On-Demand now.

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Speak to us about a booking

If you'd like to speak to someone about a briefing or your booking, please call a member of the TLF team on 01484 467004.