Training & Events
We’re specialists in understanding customers and we’re passionate about sharing our knowledge to help organisations deliver first class customer experiences. Our training and events can help you develop your knowledge and skills on a wide range of customer research and insight subjects.
See all our latest courses and start dates below. We have group discounts available and we also offer bespoke training options for larger groups. Get in touch if you would like to speak to a member of the team about your training requirements.
*We’re looking forward to getting back to face to face training and events soon!*
All
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
Training Course
£495 - Virtual CourseCustomer Journey Mapping - 26/09/2022
Customer Journey Mapping is a useful tool that can bring together customer research and insight, service design, and pro...
Training Course
£295 - Virtual CourseAction Planning From Customer Insight - 03/10/2022
Customer research is always interesting, but many organisations struggle to translate the insights from their research i...
View full training calendar
Take a look at our calendar of training and webinars for a complete view of all live events. We have online courses and brand new live webinars running throughout the year.
On-Demand Webinars
Missed a webinar of interest? Our free short webinars introduce a host of topics, including statistical analysis, research practicalities, and strategy and are available to watch On-Demand now.
Speak to us about a booking
If you'd like to speak to someone about a briefing or your booking, please call a member of the TLF team on 01484 467004.