Online Customer Research Courses

Are you looking to develop your teams' customer research and insight skills? Our online training courses could be ideal. They can be completed individually, or for larger teams we can run bespoke versions, accompanied by group sessions to reinforce the learning and apply to your organisation.

Created by our customer research experts, our courses focus on developing skills and knowledge with video lessons, quizzes and tasks. Using practical examples, delegates will leave with plenty of new ideas on how to implement what they've learned. Our online courses are available to start straight away and allow delegates to learn at their own pace.

Get in touch to find out about our group booking discounts or if you'd like to speak to a member of the team.

Back To School Offer

As we move into autumn and the kids head back to school, it’s a great time to focus on learning and development.

With our ‘Back To School’ offer you can save 15% per delegate on our online customer research courses.

Book before the end of September 2025 using the discount code B2S-ONLINE at the checkout.

Our Courses

Created in-house, our online courses consist of video lessons, community discussions, reading, activities, and quizzes to make sure you’re picking up what you need. We provide tutor support. along with useful resources for each chapter, we'll also point participants to useful material in books and online.

TRAINING TO INSPIRE AND ENGAGE.

Get in Touch

If you'd like to speak to a someone about your training requirments, complete our short online form and we'll be in touch