Webinars

Future Webinars

WEBINAR - Understanding Churn, Lapsed and Competitor Advantage

WEBINAR - Understanding Churn, Lapsed and Competitor Advantage

Date: 20th November 2019
more info
WEBINAR - Best Practice Driver Analysis

WEBINAR - Best Practice Driver Analysis

Date: 21st November 2019
more info
WEBINAR - Top Ten things that World Class Organisations Do

WEBINAR - Top Ten things that World Class Organisations Do

Date: 3rd December 2019
more info

Past Webinars

WEBINAR - Customer Success

WEBINAR - Customer Success

more info
WEBINAR - Benchmarking Results, can it be Done Reliably and how?

WEBINAR - Benchmarking Results, can it be Done Reliably and how?

more info
WEBINAR - Customer Empathy: Power of a Mirror Survey

WEBINAR - Customer Empathy: Power of a Mirror Survey

more info
WEBINAR - Semiotics & CX

WEBINAR - Semiotics & CX

more info
WEBINAR - Best Practice Panel Research

WEBINAR - Best Practice Panel Research

more info
WEBINAR - Understanding Causation from A/B Tests to Modelling

WEBINAR - Understanding Causation from A/B Tests to Modelling

more info
WEBINAR - Relationship & Event Driven Research

WEBINAR - Relationship & Event Driven Research

more info
WEBINAR - Presentation Skills

WEBINAR - Presentation Skills

more info
WEBINAR - Measuring Complaints: Finding the Pain Points

WEBINAR - Measuring Complaints: Finding the Pain Points

more info
WEBINAR - Employee Engagement Measurement

WEBINAR - Employee Engagement Measurement

more info
WEBINAR - Trends in CX

WEBINAR - Trends in CX

more info
WEBINAR - Guide to a Successful Survey

WEBINAR - Guide to a Successful Survey

more info
WEBINAR - Knowing What Results to Feedback to Customers

WEBINAR - Knowing What Results to Feedback to Customers

more info
WEBINAR - Getting the Most from Customer Comments

WEBINAR - Getting the Most from Customer Comments

more info
WEBINAR - Facilitating Focus Groups

WEBINAR - Facilitating Focus Groups

more info
WEBINAR - Asking the Right Questions to the Right People...

WEBINAR - Asking the Right Questions to the Right People...

more info
WEBINAR - Warming up Respondents to Maximise Response Rates

WEBINAR - Warming up Respondents to Maximise Response Rates

more info
WEBINAR - Understand Statistical Significance and Confidence Intervals

WEBINAR - Understand Statistical Significance and Confidence Intervals

Date: 14th November 2019
more info
WEBINAR - How to Run a Customer Empathy Survey

WEBINAR - How to Run a Customer Empathy Survey

more info
WEBINAR - How to Implement Customer Satisfaction Related Pay

WEBINAR - How to Implement Customer Satisfaction Related Pay

more info
WEBINAR - CSat, NPS or Customer Effort: Choosing your Key Metric

WEBINAR - CSat, NPS or Customer Effort: Choosing your Key Metric

more info
WEBINAR - Measuring Trust

WEBINAR - Measuring Trust

more info
WEBINAR - Calculating Customer Lifetime Value

WEBINAR - Calculating Customer Lifetime Value

more info
WEBINAR - Getting the most from STAR

WEBINAR - Getting the most from STAR

more info
WEBINAR - Your Survey Mix: Relationship Versus Transactional

WEBINAR - Your Survey Mix: Relationship Versus Transactional

more info
WEBINAR - Housing: Best Practice Repairs Tracker

WEBINAR - Housing: Best Practice Repairs Tracker

more info
WEBINAR - Hybrid Methodology, Getting The Best of Quant and Qual

WEBINAR - Hybrid Methodology, Getting The Best of Quant and Qual

more info
WEBINAR - Neuro Design for Infographics

WEBINAR - Neuro Design for Infographics

more info
WEBINAR - Housing Research Expert: VOC Engagement with Colleagues

WEBINAR - Housing Research Expert: VOC Engagement with Colleagues

more info
WEBINAR - Questionnaire Design

WEBINAR - Questionnaire Design

more info
WEBINAR - Keeping Promises & Commitments

WEBINAR - Keeping Promises & Commitments

more info

If you would like to speak to someone about a briefing or your booking please call Richard on 01484 467004

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
Twitter LinkedIn
...