5 Ways to... Get More From The Data You Already Have
Join us as we share practical approaches to maximise the value of your existing data. Too many organisations have vast amounts of data that is going unused; we'd like to help you get the most from yours (whether that's survey data or other data that you hold about customers).
The approaches we'll discuss include:
Making the links
Strategies to find data stories
Asking better data questions
Getting the right data to the right people
Register for your free place now.
Client Manager @ TLF Research
After 23 years in customer insight, Stephen's view is different to most. He believes that creating great customer experiences is simple (though rarely easy). Insight comes from asking customers the right questions, and listening to what they say. Building a customer-focused culture is more important than improving your processes. Proving the ROI of customer experience is easier than you've been told.
Stephen stays abreast of the latest thinking in customer insight and analysis so that you don't have to. He combines straightforward reviews of cutting-edge techniques with real life stories to engage with his audience, leaving them inspired to make change.
Outside of work he’s also a keen photographer, craft beer buff, and probably owns too many stringed instruments.
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We are TLF, a customer experience research company that has been designing tailored customer experience and market research programmes for over 20 years.