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Latest Newsletters
TLF Gems Newsletter December 2025
December 2025. Monthly CX and insight newsletter from TLF Research. In this edition: the cost of being a good Samaritan, LLMs an online surveys, Octopus organisations, and more...
TLF Gems Newsletter November 2025
November 2025. Monthly CX and insight newsletter from TLF Research. In this edition: identifying a good manager, brand purpose, illegal UX, and more...
TLF Gems Newsletter October 2025
October 2025. Monthly CX and insight newsletter from TLF Research. In this edition: probability judgements, slides or video for data, link rot, and more...
TLF Gems Newsletter September 2025
September 2025. Monthly CX and insight newsletter from TLF Research. In this edition: beauty and the customer, third party customer service, AI in qual, and more...
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There's even more to find within our CX Insights Hub! Designed to inform, stimulate debate and sometimes provoke, our hub is a mix of webinars, reports, news and podcasts, so get searching!
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