Customer Experience Research Agency

Our Research & Insight

We offer bespoke research programmes based on specific business objectives & challenges. Find out more about our research & insight solutions which we’ll tailor to your individual needs.

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Training & Webinars

Our team have created training courses, events & free 30 minute webinars on a wide range of subjects to help you develop your customer research knowledge & skills. Find out more & book your place today.

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Latest Thinking

Our thoughts

Follow us on social or read more on the latest thinking in customer research and insight here.

Customer Insight Magazine

Written and published in-house by the TLF Research and Design teams, Customer Insight magazine brings together features, case studies and the latest thinking on customer experience. It is a must read for anyone interested in using customer insight to improve business performance. Read online or subscribe to receive a digital copy of the latest issue.

TLF Newsletter

Subscribe to our newsletter and receive a monthly collection of interesting articles and opinion pieces to get you thinking!

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