We are specialists in customer insight. We turn research findings into engaging insight and strategy to help our clients make customer focused business decisions. Founded in 1996, we are proud of our history and our experienced team are passionate about understanding how people interact with organisations, products and services.
Our team have created training courses, events & free 30 minute webinars on a wide range of subjects to help you develop your customer research knowledge & skills. Find out more & book your place today.
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Customer Insight Magazine
Written and published in-house by the TLF Research and Design teams, Customer Insight magazine brings together features, case studies and the latest thinking on customer experience. It is a must read for anyone interested in using customer insight to improve business performance. Read online or subscribe to receive a digital copy of the latest issue.
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