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Upcoming live webinars
Our range of free 30 minute webinars are designed to give you an introduction to key customer experience and research subjects. From latest trends and how to guides, to best practice, analysis techniques and communication of your results, our webinars will help you get the most out of your customer research.
See below for our full schedule of upcoming live webinars and register for your place today.
If you would like to watch something right now, why not take a look at our on-demand webinars? With over 50 different subjects to choose from, we’re sure there will be one which provides inspiration on delivering the perfect customer experience.
All
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
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Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Webinar
Free - Virtual EventThe Inner and Outer Loop
This webinar builds on our popular 'Closing The Loop' webinar, looking at best practice ways to use rapid turnaround cus...
Webinar
Free - Virtual EventB2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all ...
Webinar
Free - Virtual EventIndex of Consumer Sentiment - Q3 2023 Results
The Index of Consumer Sentiment is our quarterly temperature check on how UK consumers are feeling about the economy and...
Webinar
Free - Virtual EventHousing: Closing The Loop
We’re presenting a dedicated housing view of our popular 'Closing The Loop' webinar and exploring the practicalities wit...
Webinar
Free - Virtual EventWhat Makes a Great Research Project?
Over 25 years we’ve seen many customer research projects that have driven positive change, and some that have failed to ...
Webinar
Free - Virtual EventDriver Analysis
Key driver analysis is the tool which lets you measure which aspect of the customer experience to prioritise, but many o...
Speak to us about a booking
If you'd like to speak to someone about a briefing or your booking, please call a member of the TLF team on 01484 467004.