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Housing: Getting The Most Out of Your Transactional Surveys
Free
New Consumer Standards introduced in April 2024 make it clear that the Regulator of Social Housing (RSH) expects Registered Providers to hold good data on how they are performing. Furthermore, RSH also expects landlords to have tenant feedback inputting into performance measures and solutions for driving better tenant outcomes.
On this webinar we will talk through how transactional data can support Consumer Standards to demonstrate that Transparency, Influence and Accountability is being considered throughout each journey, and how these can be aligned to the needs and expectations of tenants.
Join us on Wednesday 25th June at 11am for this free 30 minute webinar.
Register for your place now.
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Research For Housing
TLF Research has been developing housing research programmes for more than 20 years, working with some of the UK's largest housing associations (and some amazing smaller ones too!). We're proud of our work with the housing sector, helping our clients deliver a first-rate service to their residents. Find out more about our range of services for the housing sector.
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Book a TSM Meeting
If you'd like to discuss your TSM project book a meeting using our online calendar. From incorporating TSM into balanced research programme and data collection, to engaging residents with the results and ensuring compliance with the regulator, we'd love to share our approach.