A customer relationship survey is a strategic tool used in most customer satisfaction research programmes. These surveys will show you where you stand in terms of meeting the needs of all customers, and how this contributes to their behaviour.
You need this if…
A robust relationship survey will give you:
What we do
What you get
To find out whether relationship surveys are right for your customer research programme, fill on our short online form and we'll be in touch.
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Relationship & Event Driven Research Webinar
In this webinar we look at the pros and cons of each survey type, when to use them, and how to blend them together into an effective customer insight programme. If you missed it, you can watch the recording now.
Customer Insight Magazine
Created and published in house by TLF Research. Our Customer Insight Magazine contains features, case studies and latest thinking on creating an outstanding customer experience. We hope you enjoy reading it!