WEBINAR - Do you need to Measure Customer Effort?

WEBINAR - Do you need to Measure Customer Effort?

Register for Webinar

Wednesday 2nd September 2020 11:00-11:30am

Customer Effort is a relatively new metric, but it is gaining in popularity as a headline metric and an effective measure of customer loyalty. If you are easy to deal with – customers are likely to come back.

Chris Elliott is a big advocate of  Customer Effort, in this webinar he will talk about the pros and cons of the metric and how it can add a different perspective to your customer research.

Click on register for webinar to book your FREE place now.

 

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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