Delivering an excellent customer experience requires a motivated and enthusiastic team. If you’re looking to inspire colleagues around the business, a workshop might be the ideal solution. From customer centricity and empathy, to journey mapping and storytelling, we have a range of workshops designed to encourage new ways of thinking to help meet the needs of your customers.

You need this if…

  • You are looking to develop customer experience research knowledge and understanding within your business
  • You would like to inspire your team to deliver an excellent customer experience
  • Find new ways of thinking with the latest customer research tools and techniques

What we do

  • A range of customer experience and research focused briefings and workshops. You can find our latest schedule here
  • Prices for mixed groups at offsite locations start from £160 (+VAT) per delegate
  • We are also able to deliver workshops at your office or a location of your choice. Prices for in-house training starts at £1,600 (+VAT)

What you get

  • Engaging and informative half / full day workshops
  • Bespoke training, tailored to your business needs is available
  • Training resources

You can book our standard workshops online, but if you would like to discuss alternative payments options or request an in-house training quote, please call us on 01484 467004 or complete our short online form.

You might also be interested in:

Customer Insight Magazine

Created and published in house by TLF Research. Our Customer Insight Magazine contains features, case studies and latest thinking on creating an outstanding customer experience. We hope you enjoy reading it as much as we enjoy creating it!

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Insight Unlocked Blog - LinkedIn

Good insight can help you understand customers, design better experiences, and develop stories to drive culture and behavioural change. “Insight Unlocked” our blog on LinkedIn collects thoughts, tips, and recommendations from Stephen Hampshire at TLF Research.

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01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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