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Customer Research Webinars
Our range of free 30 minute webinars are designed to give you an introduction to key customer research subjects. From how to guides on conducting customer research & what to focus on, through to best practise & the analysis of your results, our webinars will give you lots of hints & tips to help you get the most out of research. Whether you're starting a new customer research project or reviewing your current surveys, we've got something to help.
Customer Insight Magazine
Customer Insight is the magazine for customer experience and insight professionals. Created and published in house by TLF Research, the magazine has lots of features, case studies and latest thinking on creating an outstanding customer experience. All designed to inform, stimulate debate and sometimes to provoke. Keep an eye out for the Winter 2021 issue coming soon! You can read the latest issue or download a free PDF copy.