Homepodcaststhe interview cat lewis

The Interview – Cat Lewis

16/08/21

We were really pleased to catch up with Cat Lewis, Head of Internal Comms & Employee Engagement at Reward Gateway, to find out more about the “work modes” model for hybrid working that she described in this Customer Insight magazine article.

This conversation really helped to put their model into context, and opens up a much wider context for thinking about culture, management, and the best ways to use office space.

You may also be interested in

Search the CX insights hub

Webinar

Employee Engagement Measurement 2022

As we emerge from the Covid pandemic, the way we work may have changed enormously, but organisations still need engaged employees and there are more things to consider when undertaking employee engagement research. Happy and engaged employees care about their work and your comp...

Employee Engagement

It’s a truism that happy customers and engaged employees go together. Most employee surveys are too long, covering areas that don’t really matter to people. A good one is an essential measure of the health of your organisation. We think a good employee survey is an essential tool...

Webinar

Using Customer Insight To Shape Cultures & Behaviours

Changing culture is something that takes time and is not something that can be done by simply undertaking a customer survey. However, if used effectively customer research can help you demonstrate the value of providing a positive customer experience and show how your colleagues ...

News & Opinion

Employee Engagement Infographic

For employee engagement research to make a real impact you'll need to report the back to staff, demonstrate you've listened and make plans to take action from the results. Infographics used as posters, shared on intranets or via email can be a perfect way to communicate your empl...