WEBINAR: Setting Up a Customer Experience Research Programme - Where to Start?

WEBINAR: Setting Up a Customer Experience Research Programme - Where to Start?

Register for Webinar

Wednesday 18th May 2022. 11-11:30am

You know you need customer research, but you may not be sure if you’ve got everything you in need in place to make a start with it.

In this webinar we’ll talk you step by step through the information, data, and decisions you need before you start your customer experience programme. 

Whether or not you are planning on doing this in-house or instructing an external agency to be this on your behalf, we’ll discuss the key pieces of information to consider to ensure that you get a programme that meets your organisation’s needs. We’ll cover topics such as:

  • Budgetary needs
  • Customer volumes
  • Key touchpoints
  • Reporting needs

Register for your free place today.

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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