WEBINAR - The Perfect Customer Experience

WEBINAR - The Perfect Customer Experience

Register for Webinar

Wednesday 29th September 11am - 11:30am

Do your people understand how their decisions and behaviours impact the customer experience? Often we focus on getting the individual parts right, but it’s only when we get every element lined up that we can deliver truly memorable experiences.

Using the right combination of event-driven research and predictive analytics you can give colleagues the data they need to see what makes the most difference to customers. By creating a blueprint for “the perfect customer experience” you’ll make it easy for them to improve customer journeys and get control of the customer experience.

In this webinar we’ll cover:

  • Memory, Perception & Reality – research and what actually happened
  • Predictive analytics
  • Giving your people control of the customer experience
  • Closing the loop

Register for your free place today >

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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