Annual Customer Experience Conference 2015
Our 15th Annual Customer Experience conference was held in March 2015 at One Great George Street in Westminster, London.
Keynote speaker - Matthew Syed
Matthew Syed a columnist for The Times, the author of two acclaimed books – Bounce and Black Box Thinking – and a former international table tennis champion.
We shared latest thinking in Customer Experience and how to make an impact with your customer stories and feedback. There were Customer Experience Case Studies from RSA, The National Housing Federation, N Brown Group and British Gypsum (Saint-Gobain).