Training / Events

We run Customer Insight Training courses throughout the year with venues in Birmingham, Manchester and London. View our Calendar by clicking here
To view our training terms and conditions please click here

2018 Customer Insight Conference

2018 Customer Insight Conference

Join us for a day dedicated to customer experience. Hosted by our experts in customer experience research we have presentations from journey mapping to trust; and cultural change to key metrics. An invaluable day for anyone wanting to improve their customers' experience.
Storytelling Workshop

Storytelling Workshop

New full-day interactive workshop with exercises throughout
Customer Journey Mapping Full Day Training Course

Customer Journey Mapping Full Day Training Course

Customer journey mapping is a crucial meeting ground...
Rethinking Your Customer Survey

Rethinking Your Customer Survey

Review and rethink your customer satisfaction survey
Data Presentation & Infographics

Data Presentation & Infographics

"Good design is not decoration: using data and infographics to make an impact"
The How to Guide to Driver Analysis

The How to Guide to Driver Analysis

Review the best practice techniques to identify your drivers.
Customer Emotions

Customer Emotions

Understand how you could design your own qualitative research programme to identify your customer emotions.

If you would like to speak to someone about a briefing or your booking please call Charlotte on 01484 467004

01484 517575
Taylor Hill Mill, Huddersfield HD4 6JA
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