B2B Sampling & Response Rates
Greg and Stephen discuss some of the things that make business to business (B2B) customer research different from business to consumer (B2C), based on Greg’s webinar.
Is survey fatigue a red herring? We think it is!
If you missed the webinar you can find it here: https://www.tlfresearch.com/webinars/b2b-sampling-methodology-and-battling-response-rates/
You may also be interested in
Webinar
B2B: Sampling, Methodology and Battling Response Rates
The key to successful customer research is asking the right questions to the right people in the right way. Whilst all three elements are important in themselves for effective customer research, ensuring that your results are reliable, and representative of your overall customer...
Webinar
B2B Customer Journey Mapping
Journey mapping is an important task to undertake for both B2C and B2B customers, but the outputs for these 2 groups will look significantly different. We’re focusing on B2B customer journey mapping in this webinar and how to ensure all the relevant insight is captured.
News & Opinion
5 Tips To Maximise B2B Customer Insight
Description not available
Downloads
The New B2B Customer Experience - 5 Facts and 5 Questions
It’s been a tumultuous couple of years, you don’t need us to tell you that. That means your customer research and insight has to change too. Are we still asking the right questions to the right people at the right time? Has the market changed? What does the B2B customer experien...