Wednesday 28th April 2021 11:00-11:30am
There is no point doing customer research unless you’re planning to do something with the results. Action planning is the best way to ensure you are using the insight gained from your customer research to drive positive change to the customer experience.
Greg will guide you through best practice when creating an action plan and show you some practical examples of how they can work.
Click on register for webinar to book your FREE place now.