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Resident Closeness Research
Truly understanding the lived experience
Never had the need been greater to understand residents and truly appreciate what the lived experience is like for the people who live in the homes you provide
Resident Closeness isn’t another research project, it’s a collective of immersive techniques that allow you and your colleagues to experience first-hand the needs, desires and frustrations of residents.
Embedding the lived experience of residents into the organisation’s culture will benefit everyone and improve the outcomes for residents.
We can help you with your Resident Closeness activities, from designing and facilitating a programme to sharing outputs which can live on within the organisation beyond the duration of the programme.
Get in touch to understand more about our Resident Closeness research.
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Resident Closeness Videos
Our Resident Closeness videos bring your community to life by spotlighting individual stories from real people who live the experience every day. Through authentic, personal narratives, these videos capture what truly matters to residents - their moments, motivations, and meaningful interactions - so their voices are heard clearly across your organisation.
Watch some recent examples here.
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Book a Housing Research Intro
Book a a quick 15 minute intro meeting to discuss our range of housing research services. Whether you'd like discuss TSM surveys, transactional surveys, EDI, resident closeness or find out how we can help with tenant engagement, we'd love to have a friendly chat.