The Complaints Customer Journey Infographic

16 September 2021

You can't please everyone all of the time and the complaints process is an essential customer touchpoint to maintain control over. This example infographic highlights the key stages of the complaints journey, pain points and customer satisfaction levels throughout.

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Good vs Bad Journeys - What Makes a Difference?

Infographics can be used to display a range of information and here we have a customer journey mapping example highlighting the key differences between a positive and negative experience.

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Savings and Investments Product Infographic

If you have a range of products, or different services aimed at specific audiences, infographics can be used to segment your research results and communicate differences around the business. Identifying products, services, or teams where customer satisfaction is higher than avera...

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Helping Customers Manage Money Infographic

Your customer research should help you identify areas that really matter to your customers. Creating infographics using these findings can help your staff become more empathic towards their circumstances.

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Student Enrolment Journey Infographic

Using infographics combined with journey mapping research can help you visualise how customers feel about, and interact with your business processes. This example infographic shows how mapping customer research to the key touchpoints of a student enrolment journey can really brin...