Our Latest Client Satisfaction Results

We're really pleased to share the results of our latest client satisfaction survey. Watch the video below to hear TLF Research Client Director, Greg Roche, talk through the results.

Keep scrolling down for engaging ideas for sharing your survey results and get in touch if you'd like to find out more.

Headline Metrics

Clients Interviewed
Customer Satisfaction Index (CSI)
Net Promoter Score (NPS)

Voice of the customer

Sharing comments from your customer survey is a great way to bring the research to life.

We'd always recommend creating a short Voice of the Customer document to share internally and externally.

Our example to the left is animated within powerpoint which makes it accessible to all, but you can download a pdf copy here.

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"Our ambition is to be more than a great supplier of research and insight. Our ambition is to be a valued partner. "

Greg Roche
Client Director

Narrated Results Summary

Bring your survey results to life with a short narrated summary covering all of the key takeouts.

In our example, Greg Roche takes you through the results in an easily accessible powerpoint format.

Make sure to plug in your headphones and turn your audio up to watch.

"TLF provides great analysis and insights that the business can act on. You are always very supportive when we need any additional analysis or when we have any queries."

Results Infographic

Infographics are a great way to distil key information into a compact and visually appealing design.

Download a copy of our results infographic here.

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Send us a brief

We'd love to discuss your customer research with you. We can help you with every stage of your journey so drop us a message and a member of our team will get back to you.