Employee Engagement Measurement 2022
As we emerge from the Covid pandemic, the way we work may have changed enormously, but organisations still need engaged employees and there are more things to consider when undertaking employee engagement research.
Happy and engaged employees care about their work and your company; they have an emotional commitment to your business and your goals.
In order to build engagement and happiness you need to first understand how employees feel and why. Well-designed employee engagement research can generate the insight required for building a better culture and productive working environment.
In this webinar we discuss planning and running an engagement survey, from questionnaire design to sharing the findings and taking action. We aim to give an overview of the process from start to finish, pointing out the pitfalls on the way to ensure you make the most of the process. We will also cover the best ways to reassess what matters to employees in a landscape that now embraces remote and hybrid working patterns. As well as managing the survey we will also provide advice on how to manage confidentiality to protect employees and encourage honest feedback.
You can watch this webinar on-demand now. Fill in the short form and you'll get access to the recording straight away.
Client Manager @ TLF Research
Rachel has been with TLF for 16 years. Working across many sectors, she designs effective customer satisfaction and loyalty programmes to get the best insight from a range of customer types. She is particular keen for organisations to look at the link between satisfaction and efficiency; getting things right first time not only improves customer satisfaction but reduces costs and is a more effective use of resources for all organisations. This is particularly true when it comes to problem and complaint handling which can be costly in more ways than one.
Rachel regularly presents webinars and writes for Customer Insight magazine focussing on case studies and ‘how to’ articles looking at the practical side of running surveys and gathering feedback.
When not in work, Rachel likes being outdoors be it on the water, in the countryside, or in the garden, and has a book collection that’s taking over her home.
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