More Tenant Data Please! - Download

Good tenant data isn't just about compliance - it's essential for delivering fair access to services identifying tenants who may face barriers, and ensuring equitable outcomes for all residents.

In this guide we take a look at why tenant data is important, explore approaches to data collection, share key lessons from our census projects and define what data to collect.

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Time to review your tenant research?

We can help clients with a range of different research needs from delivering compliant Tenant Satisfaction Measures (TSM) research, to understanding and measuring key interactions and touchpoints, through to helping design and implement a balanced programme of resident feedback, putting residents at the heart of organisational change.

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